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You deserve the best...

To help councils be good corporate parents to you, the government says that we have to have a 'Pledge' that tells you what you can expect from us when you are in our care.

Leicestershire County Council's Pledge is a set of promises that has been made to all it's children and young people in care and care leavers. Some of you will have shared your views and been involved in creating this.

There are 6 sections and 65 promises in total! Take a look and let us know how well you think we are doing, and whether or not we are keeping to what we have said - we want to hear from you. Contact Us.

Section 1: Coming into care and changing placements

  • We will explain to you why you are coming into care, or why you have to move somewhere else, and we will let you know how long we expect that you will be in care and living in that placement
  • We will try to find you a placement as close as possible to your family and school unless there is a good reason not to do so. We will explain this reason to you
  • We will place you with your brothers and sisters wherever possible
  • We will respect your feelings about having to leave home
  • We will take you to visit a foster or children's home before you move in except in very exceptional circumstances
  • We will make sure that the expectations of you in a foster home or Children's Home are not unreasonable. We will also make sure that any house rules are made very clear to you right from the start and that your own special requests are also taken into account. We will try to do this and to sort out any paperwork before you move in
  • On the day you move in, we will make sure that most important thing is helping you to feel welcome and to help you settle in
  • We will ensure that a social worker phones or visits you within 24 hours of moving in and wherever possible we will hold your Placement Planning Meeting within 3 working days of you moving in

Section 2: A good experience of being in care

  • We will expect your contact with family members, including members of your extended family, to be supported and encouraged by your carers and your social worker where this is safe and appropriate
  • We will respect your feelings about your family members
  • We will help you to keep in touch with your friends, if possible and if it is safe to do so
  • We will ensure that you are able to follow the religion of your choice and that you do not have to follow the religious beliefs of your carers
  • We will respect your sexual orientation
  • A social worker will visit you at a frequency agreed in your care plan. We will take your views about this into account
  • If your social worker is unable to visit you as arranged, we will ensure that you are informed and another appointment made
  • We will make sure that you have contact details for your social worker, your IRO (Independent Reviewing Officer) and the Children's Rights Officers
  • We will continue to talk to you about why you are in care and to consider the possibility of a return home, if this is safe and appropriate
  • If you are in a long term placement, your carer will be able to give consent to overnight stays with friends unless there is a good reason for this not to be the case
  • We will provide you with your own suitcase
  • We will celebrate your achievements

Section 3: Listening to you

  • We will take young people's views into account in our planning of services for children in care via the Children in Care Council
  • We will involve young people in the interviewing of all key staff
  • We will involve young people in the training of foster carers
  • Our fostering panel will include a care experienced young person
  • A Support Worker post within the Corporate Parenting Team will be ring fenced (reserved) for a care experienced young person
  • Your IRO (Independent Reviewing Officer) will offer to talk to you privately before your placement reviews take place so that they know what your views are and which issues are important to you
  • We will listen to your views about contact issues, placement issues, which school you should attend and any other issues affecting your life. We will take your views seriously and we will always take them into account
  • We will ensure you are able to contribute to your Personal Education Plan (PEP) meeting
  • A Children's Rights Officer will act as an advocate for you if you wish to make a complaint about any aspect of your care or if you need support in making the points that you want to make or in having your views taken fully into account

Section 4: Keeping you healthy

  • We will arrange for you to have a full medical assessment once per year if you are over 5 years of age and every 6 months if you are under 5 years of age
  • We will ensure that you are fully registered with a GP and have access to a dentist
  • The health professional will ask where you want to have your health assessment and will, where possible, try to meet this. The health professional will ensure that your privacy is protected
  • The health professional will explain what is involved in your health assessment and ask for consent before providing health care
  • We will expect you carer to offer you a healthy diet
  • We will expect your carer and health professional to support you in stopping or reducing your smoking, drinking or drug misuse and to encourage a healthy lifestyle
  • We will provide you with information and advice regarding health and safety issues such as contraception, sexual health, e-safety and bullying

Section 5: Supporting your education and personal development

  • We will ensure that you have a school place
  • We will ensure that you have access to education either at school or with the support of the Education of Children in Care Service
  • We will ensure that you are able to travel to the school which is the most appropriate for you
  • We will ensure that you are allocated a Prospects Personal Adviser from year 9
  • We will not change your placement during years 6 or 11 except in exceptional circumstances
  • We will expect your carer and your social worker to take an active interest in your education
  • You will have a PEP (Personal Education Plan) meeting at least once per year to review your PEP. A member of the Education of Children in Care team and your Prospects Personal Advisor, if you have one, will attend your PEP meeting whenever possible
  • We will ensure that you have access to a computer at home if you are in year 7 or above. We will provide you with a lap top computer if you are in further or higher education and have no other access to a computer at home
  • We will ensure that your £500 Personal Education Allowance is used to support your specific learning needs as identified in your PEP.
  • We will try to provide you with a mentor if you need help in re-engaging with education during school years 9, 10 and 11
  • We will not disrupt your learning by asking you to come out of the classroom to attend meetings unless it is of the utmost importance
  • We will encourage, support and facilitate your post 16 learning
  • We will support you in learning to read and to enjoy reading
  • We will encourage you to have hobbies and take part in activities outside school hours

Section 6: Preparing you for leaving care, independence and adulthood

  • We will listen to your views about when would be the best time for you to move on to independence
  • We will provide you with a full independence programme before you move on from supported living. This will include cooking, shopping, budgeting, having a bank account, cleaning, form filling, basic DIY
  • We will obtain a N.I number and passport for you
  • We will provide financial support towards the cost of learning to drive
  • We will ensure that full safety checks are carried out on any flat or other accommodation we provide for you
  • We will provide you with additional support during your first month of living independently and will decide on the level of this contact in discussion with you
  • We will support disabled young people into adulthood through our Transitions service
  • We will offer you opportunities for work experience from the age of 14
  • We will support you in identifying suitable jobs, applying for jobs and preparing for interviews
  • We will encourage your participation in further or higher education
  • We will provide you with financial support if you attend university and ensure you have accommodation during the holidays
  • As Corporate Parents we will provide a variety of working opportunities or apprenticeships within the 'family business' of Leicestershire County Council
  • We will ensure you have the contact details for your social worker and for the Children's Rights Officers
  • We will provide out of hours emergency contacts for support when you need it
  • We will ensure that you are aware of your consumer rights and will help you to make a complaint if you feel that you have not been dealt with fairly